Repainting artworks

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Buy tickets
What measures is the Frans Hals Museum taking to make your visit as pleasant as possible?

The employees of the museum ensure that the visit is as pleasant as possible.

 

– Preferably buy your ticket online prior to your visit. This is not mandatory, there are also tickets for sale in the museum.

 

– On your ticket there is a time slot with a start time. That is the time when you can start your museum visit. Are you later? That’s not a problem.

 

– When purchasing your ticket, you choose either the Frans Hals Museum Groot Heiligland location or the HAL location. Your ticket is only valid at the location chosen. However, it is still possible to visit both locations for the same price. With your ticket you will receive a PDF with a code, which allows you to order a new ticket for the other location later, at no extra cost. The PDF contains instructions on how that works.

 

– Small handbags are allowed in the museum, backpacks and the like are not.

 

– The museum shop is open. Payment is only possible with PIN (banker’s/debit card +PIN).

Before your visit

What is on view at the museum?

The current exhibition program of both locations can be seen in the agenda.
Although the museum proudly bears the name of the most famous artist from Haarlem, the museum includes, besides work by Frans Hals, work by other 16th and 17th century Dutch masters as well as modern and contemporary works.

In the Frans Hals Museum, old, modern and contemporary artworks meet.

Is it true that the museum has two locations?

That is correct, the Frans Hals Museum is one museum with two locations: Frans Hals Museum situated at Groot Heiligland 62, and HAL, situated at Grote Markt 16. Frans Hals Museum Groot Heiligland houses our extraordinary collection of Dutch masters from the 17th century and modern and new art. And HAL shows  modern and contemporary exhibition.

Is ‘housemaster’ Frans Hals the main purpose of your visit? His works can only be found at Frans Hals Museum Groot Heiligland!

How much does a ticket cost?

Adults                                                   €17,50
CJP                                                        €9,00
19 to 24 years old                               €9,00
Under 19                                              Free
Groups (from 10 people)                  €14,50
Vrienden/Beminnaers/Roemers        Free
Museumkaart/ICOM kaart/              Free
VriendenLoterij VIP-Kaart/
Vereniging Rembrandt/iAmsterdam City Card/
HaarlemPas

 

Every museum visitor must be able to show a valid admission ticket, even if they have free admission. Remember to bring your (valid) discount card with you to both locations: it will be checked at the entrance. If you are under the age of 19, proof of identity may be requested.

What are the opening hours of the museum?

Frans Hals Museum both locations:

 

  • Monday                                     Closed
  • Tuesday – Sunday                     11 am – 5 pm

* We are open on Easter Sunday, Easter Monday, Liberation Day (5 May), Ascension Day, Pentecost, Whit Monday.
We are closed on Kingsday (27 April), Christmas Day (25 December) and New Year’s day (1 January).

How do I reach the museum?

Frans Hals Museum is situated at Groot Heiligland 62, Location HAL at Grote Markt 16. These locations are a 7-minute, scenic walk away from each other. Please click here to see a map with directions.

 

Accessibility by car
Car parks ‘Houtplein’ and ‘De Kamp’ are both within 5 minutes walking distance from the HOF location. Car park ‘De Appelaar’ is a 3-minute walk from the HAL location.

De Kamp car park will be closed from 23 October to 2 November 2023.

Accessibility by bicycle
Neither of our two locations have bicycle parking facilities. However, the Haarlem municipality provides several possibilities for free guarded bicycle parking.

Location HAL
For the HAL location the nearest bicycle parking is in the Smedestraat, from where the Museum on the Grote Markt is only a stone’s throw away.

Frans Hals Museum (Groot Heiligland)
For the HOF location the nearest bicycle parking is the ‘Blue Tram’ bicycle parking, in the Tempeliersstraat. From there it is only a few minutes’ walk via Houtplein square and the Gasthuisvest street to the museum in the Groot Heiligland street.

 

Accessibility by bus

Frans Hals Museum Groot Heiligland (from train station Haarlem)

  • Bus 3: get off at bus stop ‘Frans Hals Museum’.
  • Bus 2, 73 and 300: get off at bus stop ‘Verwulft’. From there it’s a 4-minute walk via ‘Gedempte Oude Gracht’.
  • Intercity buses 50, 80, 340, 356, 346: get off at bus stop ‘Tempelierstraat’. From here it’s a 5-minute walk via ‘Houtplein’, ‘Grote Houtbrug’ and ‘Gasthuisvest’.

Location HAL

  • Bus 2, 3 and 73: get off at bus stop ‘Nassaulaan’, walk via ‘Zijlstraat’.
  • Bus 300: get off at bus stop ‘Verwulft’. From here it’s a 3-minute walk via ‘Grote Houtstraat’.
  • Intercity buses 50, 80, 340, 356, 346: get off at bus stop ‘Tempelierstraat’. From here it’s a 10-minute walk via ‘Houtplein’ and ‘Grote Houtstraat’.

 

Accessibility by foot
Location HAL
A 13-minute walk from Haarlem railway station. Upon leaving the station, head in the direction of the city centre, walking down Kruisweg and Kruisstraat, and through Barteljorisstraat until you reach the city’s central square, Grote Markt.

Frans Hals Museum (Groot Heiligland)
A 7-minute walk from our HAL location on Grote Markt. Walk down Grote Houtstraat until you reach the junction with Gedempte Oude Gracht. Turn left at the traffic lights, and take the second street on the right, Groot Heiligland.

Buying a ticket

Is it necessary to buy tickets in advance?

Preferably buy your ticket online prior to your visit. This is not mandatory, there are also tickets for sale in the museum.

Do I need separate tickets for the two separate locations?

Yes, you do. But once you have bought a ticket for one location, you can book a visit to the other location free of charge. We regret that this procedure is different from what you are perhaps accustomed to, but it is inherent to our obligation to work with time slots.

 

Here’s how it works: you buy (online) a ticket for either Frans Hals Museum (Groot Heiligland) or the HAL location, for a specific date and time. After you have paid for your purchase, you will receive your ticket(s) via email. On each ticket there is a code that entitles you to book a ticket for the other location free of charge: choose the date and time for this second visit, fill in the code and check the amount due, which should be €0.00. After completing the transaction, you will receive the ticket(s) in your email.

So, in the circumstances, you have to choose a date and a time for both locations separately. Without a second ticket as described above you have no admittance to the other location.

How long is an admission ticket valid for?

Therefore, your ticket is only valid on the date and time of your visit. With the discount code in the PDF that comes with the ticket(s) for your first visit, you can ‘buy’ a ticket for a visit to the other location free of charge, provided you do this within a month.

Can I exchange my ticket or get a refund?

You can easily rebook your ticket(s) and without additional costs via our ticket partner Global Ticket. In a number of cases a refund is possible. To change your ticket, please contact our ticket partner Global Ticket. Click here.

Do I need a ticket for my baby?

Yes, please order a free ticket for your baby for children up to and including 18 years old. Your child does count towards the maximum number of visitors that we are allowed to receive.

Can I make a group booking?

Yes, when ordering tickets for groups of 10 or more people, you can opt for a group ticket. This will give you a discount on the entrance fee. When ordering, you will automatically see for which moments there is still room to visit the museum with a group.

During your visit

What happens if I am late?

That’s not a problem.

What happens if I arrive at the museum too early?

That’s no problem.

Do you have a museum café?

At Frans Hals Museum (Groot Heiligland) you can enjoy delicious coffee, lunch and cake together, inside and outside on the terrace in the patio, at Cleeff Frans Hals.

The HAL location does not have any catering facilities.

Do you have a museum shop?

Yes, both locations have a shop. In HAL we have a small shop with mainly books, while Frans Hals Museum (Groot Heiligland) has a more extensive shop. The opening hours of the shops are same as those of the museum. You don’t need a ticket to come and take a look inside our stores! Paying is only possible by card.

Do you offer guided tours?

It is possible to book a guided tour here

 

Do you offer audio tours?

Discover the highlights of the Frans Hals Museum with the free audio tour at Frans Hals Museum (Groot Heiligland). This audio tour takes you along the most special artworks of the collection at your own pace. Get the tour at the reception desk of the Frans Hals Museum.

This free tour is available in Dutch, English, French and German.

Is it possible to purchase a Museumkaart at the Frans Hal Museum?

Yes it is. You can use your Museumkaart right away.

Is photography allowed in the museum?

Yes but only without a flash. To avoid any accidents, tripods may only be used with prior permission. Frans is very social, so please feel free to share your favourite photos, especially on social media!

Do you have free Wi-Fi in the museum?

Yes, we have free Wi-Fi.

What can I bring inside the museum?

To prevent possible damage to our collection we ask you to store backpacks and shoulder bags in one of our free lockers. There is a cloakroom available, but please leave your coats at home or in the car whenever possible. Small bags are allowed in the museum, carried in front of the body.

Please note that the consumption of food and drinks is not allowed inside the museum.

 

The full version of the Visitor Terms & Conditions can be found here.

Other questions

Are there any special facilities for:

Disabled visitors
Cars displaying a disabled parking permit can be parked for free in the public disabled parking spaces as well as the normal parking spaces in Haarlem. The card is not valid in the car parks.

Frans Hals Museum (Groot Heiligland) and location HAL are largely accessible for wheelchairs. You can also reserve a (pushable) wheelchair  via meet@franshalsmuseum.nl, we will happily reserve one for your visit.

Attendents of people with disabilities receive free entrance and assistance dogs are welcome.

 

Young children
You can bring your baby  in a stroller into the museum. Back carriers can not be used in the museum, because of the risk of knocking over museum objects. Taking a baby in a front carrier is allowed. Do not forget to buy a (free) ticket for your baby. At the HOF location there is a changing room available.

How can I support the Frans Hals Museum?

We are very grateful for your kindness and can always use your help. There are various possibilities for supporting us, you can find out more by clicking here.

How can I request images in high resolution?

On the press page you can download a press kit for each exhibition. These contain the images from the exhibition that have been approved for use by the press. Do you want to request other images? Please send an e-mail to photoservice@franshalsmuseum.nl.

How can I request a loan?

All the information about loan requests can be found here.

If you can’t find the answer to your question, please send it to: meet@franshalsmuseum.nl

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